Last updated April 7, 2017
Barking Dog Technologies, LLC (“Barking Dog Tech,” “we,” “us,” or “our”) operates the Viaggio application and related websites (each, an “App” or a “Site”, respectively) and several related services (all such services, “Services”). Through our App and Services, we offer you a journaling program to record your memories, and, if you wish, share them with others as well.
What Information We Collect and How We Use It
We will use your Personal Information to:
- Provide you with Services and customer support;
- Market our products and services to you that we believe may be of interest to you;
- Respond to your requests, resolve disputes and/or troubleshoot problems;
- Improve the quality of the Sites and the Services; and
- Communicate with you about the Sites and the Services.
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
We will communicate with you primarily in the form of push alerts and emails. You can manage the frequency and/or opt out of receiving these communications by changing your settings on the App and/or clicking the “Unsubscribe” link at the bottom of each email. Please note that even if you unsubscribe or opt-out, we may still send you Site and Services related communications (e.g., emails related to your account or the App).
We collect the following types of Personal Information:
Device Information: When you download the App, we may collect your device type and your individual device ID and we associate this with your Personal Information, though we primarily use this information to support your account and provide you with Services.
Account Information: To use our Services, you must download the app. You do not need to open any “Account” specific to this app. All information is stored in your iCloud account, and which we access solely through the account the device is registered to. Facebook and Google logins are used for social sharing and app customization, email and password storage for these accounts are handled by these companies, respectively.
Trip Journal Information: Your trip journals are stored in your iCloud account. We do not store your journal information and do not have access to it.
Published Entries: Viaggio uses the Wordpress API to share your journal to a blog. This happens only when you choose to sign-in to a Wordpress account through the Viaggio app, and give the app permission to sync. You can choose which trip journals you would like to sync prior to sending to Wordpress. Once sync is complete, the journal privacy is governed by your Wordpress blog settings.
Contacts: Viaggio uses your contacts to add trip watchers to your trip. Watchers are only added when you select them. This allows the app to notify watchers when you add an update to your trip by generating an email that you can send. Contact information is stored in your iCloud account. Viaggio does not store the information.
Transactional Information: When you order Services through our App, we may collect information necessary to complete and record the transaction, though some of this information may go directly to our payment provider. If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may collect, store and use that information. If you want to deactivate this feature, you can either reinstall the App(s) or deactivate location services on your mobile device. Of course, your location may also be apparent from your entries.
Other Information: We collect your other Personal Information that you submit to us voluntarily as you use our App, Site and Services. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. You can choose not to provide us with certain information, but this may limit the features of the Services you are able to use.
We will use your Anonymous Information to:
- Keep track of logins and personalize your experience (including by tailoring content to you)
- Enhance the Sites or Services
- Improve the content of our software
- Customize the App, Sites or Services to you
- Contact you and/or market our products and services to you on our Sites or through our Services
We collect the following types of Anonymous Information:
Information Collected by Our Servers: To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Mobile Services: We may also collect non-personal information from your mobile device if you have downloaded our App(s) to your mobile device. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the App(s), and information about the type of device you use. In addition, in the event our App(s) crash on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App(s). This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual.
Combining Anonymous and Personal Information:
How We Disclose Information
We also disclose certain Personal Information:
- To third party vendors who help us provide the Services or the Sites;
- To third parties to whom you ask us to send Personal Information;
- In connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets.
- If we believe in good faith that such disclosure is necessary to (a) resolve disputes, investigate problems, or enforce our Terms of Service; (b) comply with relevant laws or to respond to requests from law enforcement or other government officials relating to investigations or alleged illegal activity, in which case we can (and you authorize us to) disclose Personal Information without subpoenas or warrants served on us; or (c) protect and defend our rights or property or the rights and property of you or third parties.
We reserve the right to disclose Anonymous Information publicly without restriction.
Controlling Your Information
You can stop all collection of information by the App(s) by uninstalling the App(s). You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Information Disclosed to Third Parties
Child Usage Restrictions
Our Services and App are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our App or Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the Sites and the Services.